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FAQ
How can I contact customer service?
How can I contact customer service?
You can reach our customer service team by emailing support@novaldn.com. Our customer service team is available Monday to Friday from 9:00 AM to 6:00 PM.
How can I track my order?
How can I track my order?
You will receive a track & trace code once your order has been dispatched. With this code, you can easily track your order's progress at any time.
What is your return policy?
What is your return policy?
We offer a 60-day return guarantee on all orders. If you wish to return an order, please contact us at support@novaldn.com with your order number and ther eason for your return.
What payment methods do you accept?
What payment methods do you accept?
we Accept payments from Visa, Mastercard, Meastro, Apple Pay, Google pay and Amex.